iOS too]Spotify Android app won’t load or stuck on black loading screen

New updates will appear at the bottom of the story…….

The original story (published on July 1, 2022) is as follows:

Since its founding in 2006, Spotify has taken the world by storm. It is used by millions worldwide and is the largest player in the music streaming industry with over 31% of the total market share.

But despite Spotify’s huge advantage over the competition, the platform seems to be losing ground with services like Apple Music, Deezer and Amazon Music stepping up their game.

However, subscribers have complained about issues such as Discover Weekly recommendations not updating and Spotify not playing certain songs when using Google Assistant in recent weeks.

And now many Spotify users are complaining that the app won’t load or gets stuck on the black loading screen. This makes it impossible for many to listen to their favorite music.

Unfortunately, common troubleshooting solutions like reinstalling the app, clearing data and cache, and even rolling back to an older version won’t help.

my spotify is stuck on the loading screen since i signed out of my account yesterday. I’ve tried everything I can find online so I’m just wondering if anyone has any other ideas? It all happened very randomly. I have an Android Samsung S20 FE 4G phone
(Source)

Tried changing my download storage from internal to SD card. But then spotify restarted and just stayed at the black loading screen with the logo. I tried restarting the phone, reinstalling the app (with and without the sd card in the phone), downloading an older version and a clean install, but nothing worked. Every time I try to open the app I just get a black screen with the logo and nothing happens until my phone turns off. Spotify still works on my computer and my phone has enough storage.
(Source)

Fortunately, Spotify’s developers were quick to comment on the matter, saying that they are investigating the issue of the app not loading on Android. However, they did not say when it would be fixed.

Hello! Thank you for reporting this issue to us. We have forwarded your information to the relevant team, who are currently investigating the matter. Rest assured, we will keep you posted as soon as there are updates on this, so stay tuned. Cheers!
(Source)

As always, we’ll update this article when a fix arrives, so keep checking this space. In the meantime, check out the Spotify bugs and issues tracker to see similar issues users are experiencing.

22:17 (IST): A Spotify community moderator has confirmed that the issue of the app not loading on Android has been resolved.

12:41 PM (IST): Some iOS users also report (1, 2, 3, 4, 5, 6, 7) black screen issue when they launch Spotify on their devices. Fortunately, Spotify has acknowledged the mistake and is investigating.

In the meantime, there are a few workarounds that can help solve the problem temporarily. You can view them below.

Solution 1:

But it is solved after I tried one of the solution in the comment, turn on airplane mode and then open Spotify. The app opens perfectly. Then turn off airplane mode and turn your wifi/data back on. (Source)

Solution 2:

There are a few that helped me solve the same problem.
1. Restart the application.
2. Reinstall the app.
3. Log in again, restart, try again. (Source)

12:44 PM (IST): Some iOS 16.3 and iOS 16.3.1 users report (1, 2, 3) that they cannot get past the loading screen and the app is stuck on the logo screen.

Fortunately, the support team acknowledged the issue and confirmed that it is currently under investigation.

note: There are more such stories in our dedicated Spotify section, so be sure to follow them as well.

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